Telecaller

15,000 - 22,000 /month

Emami Group

Esplanade area, Kolkata

6 - 12 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Domestic Calling

Query Resolution

Job Highlights

Industry Type: Healthcare

Languages: Bengali

All Education levels

All genders

6 days working | Flexible Shift

Job Benefits: Insurance, PF, Medical Benefits

Internet Connection, Laptop/Desktop

Job Description

We are looking for a Telecaller to join our team at Emami Group. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹15000 - ₹22000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

What are the eligibility criteria for this Telecaller job?
Ans : Candidates should have All Education levels with 1-1 years of experience and skills like Domestic Calling, Query Resolution for this Telecaller job offered by Emami Group in Esplanade area, Kolkata.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹15,000-₹22,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Esplanade area, Kolkata.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in Esplanade area, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Domestic Calling, Query Resolution along with 1-1 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹15,000-₹22,000 per month. This is a Full Time opportunity and has 10 openings available.