Telecaller

Job Responsibilities:

Respond promptly and professionally to customer inquiries regarding driving services, including reservations, fares, vehicle types, and policies.

Assist customers in booking and managing their reservations through phone, email, and online platforms.

Handle customer complaints and concerns with empathy and problem-solving skills, striving for a swift resolution.

Collaborate with other departments to ensure seamless service delivery and resolve issues effectively.

Educate customers on company policies, procedures, and services.

Qualifications:

Excellent verbal and written communication skills.

Ability to multitask, prioritize, and manage time effectively.

Problem-solving skills and a proactive attitude towards customer needs.

Proficiency in using customer service software, CRM systems, and other relevant tools.

• It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with Freshers of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹8000 - ₹13000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., EDGE ON MANPOWER LLP.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 5 Telecaller at EDGE ON MANPOWER LLP
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Rotational Shift.