Telecaller

15,000 - 22,500 /month*

Eben Telecom Private Limited

Kaloor, Kochi

₹2,500 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Industry Type: BPO

All Education levels

Males Only

6 days working | Flexible Shift

Position: Customer Relationship Officer – Air Ticketing Process
Location: Mg Road, Kochi

Key Responsibilities:

· Handle air ticket booking, reissuance, cancellation, and refund queries.

· Assist customers with web check-in, itinerary issues, and airport-related concerns.

· Support group fare enquiries and ancillary service requests.

· Ensure smooth communication and excellent customer experience over calls and emails.

Skills & Requirements:

· Excellent communication skills in English, Hindi and Malayalam

· Strong telephone etiquette and customer handling skills.

· Proficiency in computer operations and MS Office.

· Experience in air ticketing or travel process preferred (Freshers with good communication can also apply).

· 6-day working week with one rotational off.

Shift Timings:

1:00 p.m. – 10:00 p.m.

10 pm to 7 AM

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

What is the eligibility criteria to apply for this Telecaller job?
Ans: The candidate should be All Education levels and above with 0 - 1 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹22500 per month + Incentives that depends on your interview. It's a Full Time job in Kochi.
How many working days are there for this Telecaller job?
Ans: This Telecaller job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller job?
Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Eben Telecom Private Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller role?
Ans: There is an immediate opening of 2 Telecaller at Eben Telecom Private Limited
Who can apply for this job?
Ans: Only Male candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller job?
Ans: This Telecaller job has Flexible Shift.