Telecaller

15,000 - 22,500 /month*

Eben Telecom Private Limited

Kaloor, Kochi

₹2,500 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Industry Type: BPO

All Education levels

Males Only

6 days working | Flexible Shift

Position: Customer Relationship Officer – Air Ticketing Process
Location: Mg Road, Kochi

Key Responsibilities:

· Handle air ticket booking, reissuance, cancellation, and refund queries.

· Assist customers with web check-in, itinerary issues, and airport-related concerns.

· Support group fare enquiries and ancillary service requests.

· Ensure smooth communication and excellent customer experience over calls and emails.

Skills & Requirements:

· Excellent communication skills in English, Hindi and Malayalam

· Strong telephone etiquette and customer handling skills.

· Proficiency in computer operations and MS Office.

· Experience in air ticketing or travel process preferred (Freshers with good communication can also apply).

· 6-day working week with one rotational off.

Shift Timings:

1:00 p.m. – 10:00 p.m.

10 pm to 7 AM

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹15,000-₹22,500 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kaloor, Kochi.
How many vacancies are there for this Telecaller job?
Ans : There are 2 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels with 0-1 years of experience are eligible to apply for this Telecaller role. Only male candidates are eligible.
What is the job location for this position?
Ans : The job location for this Telecaller position is Kaloor, Kochi.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹22,500 per month. This is a Full Time job and has 2 openings.