Customer Care Service

14,000 - 18,000 /month

G2r Global Solutions (opc) Private Limited

Kalamassery, Kochi

0 - 6+ years Experience in Customer Support / TeleCaller

65 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Job Highlights

Industry Type: BPO

Languages: Malayalam

12th Pass and above

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Benefits: Meal, Insurance, PF, Medical Benefits

Job Description

We are looking for a Customer Care Service to join our team at G2r Global Solutions (opc) Private Limited to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹14,000 - ₹18,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6+ years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Customer Care Service job

What skills and experience do you need for this Customer Care Service job?
Ans : To apply for this Customer Care Service job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling along with 0-7 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Customer Care Service job ranges between ₹14,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Customer Care Service job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Kalamassery, Kochi.
How many openings are available for this position?
Ans : There are 65 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Service job is open for both male and female candidates.
What are the key responsibilities of this Customer Care Service job?
Ans : As a Customer Care Service, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Customer Care Service job is located in Kalamassery, Kochi.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling along with 0-7 years of experience is ideal for this Customer Care Service job.
Why should you apply for this Customer Care Service job?
Ans : This Customer Care Service job offers a salary between ₹14,000-₹18,000 per month. This is a Full Time opportunity and has 65 openings available.