A Naukri Group company
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A Naukri Group companyLoginHire Local Staff
10,000 - 12,000 /month
Doctar Connect Worldwide Private Limited
Kasba, Kolkata
0 - 2 years Experience in Customer Support / TeleCaller
Full Time
Job Vacancy: Telecaller
Company: Doctar Connect Worldwide Private Limited
We are looking for a Telecaller to join our team at Doctar Connect Worldwide Private Limited. This role involves handling calls, providing excellent customer support, and addressing queries and concerns related to healthcare services.
The position offers a salary of ₹10,000 – ₹12,000 per month, along with a dynamic work environment and opportunities for professional growth.
Key Responsibilities
Handle customer calls in a professional and efficient manner.
Address customer queries, concerns, and complaints with a problem-solving approach.
Maintain accurate records of customer interactions and follow-ups.
Provide timely and relevant information to customers to resolve their issues.
Collaborate with other teams to escalate and resolve complex issues.
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates.
Job Requirements
Minimum Qualification: Below 10th
Experience: 0–2 Years
Salary: ₹10,000 – ₹12,000 per month
Working Days: 6 Days a Week
Shift: Day Shift
Office Timing: 2:00 PM to 10:00 PM
Job Type: Full-Time
Candidates should have good communication skills, a positive attitude, and the ability to handle customer complaints professionally. They should also be comfortable providing relevant information and escalating complex issues to the appropriate department when required.
