Telecaller

Job Title: Telecaller

Location: Marol, Mumbai (Work from Office)

About ImpactGuru

 ImpactGuru is India’s leading crowdfunding platform empowering individuals and NGOs to raise funds for healthcare, social causes, and personal needs. With a mission to make healthcare affordable and accessible, we connect donors with fundraisers to create a meaningful impact in society.

Role Overview We are looking for a dynamic Telecaller proficient in English & Telugu to join our Mumbai team. The candidate will be responsible for providing product and support services, engaging with potential donors/customers, and assisting fundraisers in their journey.

Key Responsibilities

• Make outbound calls and attend inbound queries in English & Telugu, offering assistance on services and products.

• Explain ImpactGuru’s crowdfunding solutions clearly and persuasively to prospective customers.

 • Support fundraising campaigns by providing timely information, guidance, and customer service.

• Maintain call records, follow-up schedules, and ensure positive engagement with stakeholders.

 • Collaborate with internal teams to resolve customer issues and deliver a seamless experience.

Requirements

• Graduate in any discipline (preferred, not mandatory).

 • Excellent communication skills in English and Telugu (Hindi is an added advantage).

• 1–2 years of experience in telecalling, customer support, or telesales.

• Strong interpersonal and problem-solving skills.

• Ability to handle customer queries with patience and professionalism.

Why Join ImpactGuru?

 • Opportunity to work with a purpose-driven organization making a difference in healthcare and social impact.

• Exposure to support, sales, and customer service functions in a growing fintech social enterprise.

• Competitive salary package with growth opportunities.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 0 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Discoveries Quintessential Private Limited.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 1 Telecaller at Discoveries Quintessential Private Limited
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.