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Telecaller

salary 15,000 - 18,000 /month
company-logo
job companyDilsa Electrical
job location Field job
job location Sukhrali, Gurgaon
job experience6 - 12 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: B2B Sales
qualification
All Education levels
gender
Males Only
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Dilsa Electrical. The role offers ₹15000 - ₹18000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0.5 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.


Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

  1. Who is eligible to apply for this Telecaller job at Dilsa Electrical?
    Ans : Candidates should have All Education levels and skills like Computer Knowledge, Domestic Calling for this Telecaller job offered by Dilsa Electrical.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹18,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sukhrali, Gurgaon.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 10 vacancies for this Telecaller role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 1-1 years of experience are eligible to apply for this Telecaller role. Only male candidates are eligible.
  7. What work will you do in this role?
    Ans : As a Telecaller, you will work on skills like Computer Knowledge, Domestic Calling.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Sukhrali, Gurgaon.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-1 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹18,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Auto/Tempo Driving

Shift

Day

Contract Job

No

Salary

₹ 15000 - ₹ 18000

Contact Person

Vikas

Interview Address

Sukhrali, Gurgaon, Sukhrali, Gurgaon
Posted a day ago
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