Telecaller

Job Title: Customer Service Executive (Female Candidates Only)

Location: Andheri Department:

Sales Experience: 0 to 2 years

Salary: ₹15,000 - ₹22,000 per month + Incentives

Languages Required: Tamil, Telugu, Kannada (Preferred, but not compulsory) Basic English Compulsory

Age Criteria: 18-29 yr

Job Overview:

We are seeking dynamic and motivated Customer Service Executives (Female Candidates Only) to join our team, As a Customer Service Executive, you will proactively reach out to potential customers, introduce and promote our products, and play a key role in driving sales growth to achieve team targets. This is an excellent opportunity for freshers with a strong interest in Customer Relationship Management.

Candidates who are fluent in Tamil, Telugu, or Kannada have a chance of being selected, but English communication skills are a must. If you're confident in your communication skills and eager to contribute to a growing company, we want to hear from you!

Key Responsibilities:

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Make outbound calls to potential customers to promote loan products and services.

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Engage with customers, understand their needs, and provide detailed information about various offerings.

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Provide clear and accurate explanations of product features, benefits, and terms.

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Ensure all communication with customers is recorded accurately in the CRM system.

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Follow-up with potential leads and customers for conversions.

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Maintain a positive relationship with customers and address any queries or concerns they may have.

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Ensure compliance with company policies and procedures during all customer interactions.

Key Requirements:

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 Strong verbal communication and listening skills.

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 Ability to influence and persuade customers.

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 Self-motivated with a target-oriented approach.

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 Ability to handle customer rejection and maintain a positive attitude.

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 Good knowledge of MS Office and familiarity with CRM tools is an advantage.

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 Should be comfortable with making a high volume of calls.

Preferred Skills:

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 Strong interpersonal skills and a positive attitude.

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 Ability to work well both independently and as part of a team.

Working Conditions:

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 Full-time position.

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 Female candidates only due to the nature of the role and work environment.

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 In-office position with potential for growth within the company.

Compensation:

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 Salary: ₹15,000 to ₹22,000 per month (based on experience).

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 Incentives: Performance-based incentives.

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 Additional Benefits: PF, ESIC, Contest Achieving Tours

This updated JD highlights the preferred languages and ensures that English communication is a must for candidates, while making it clear that fluency in Tamil, Telugu, or Kannada increases the chances of being hired. It also reinforces the importance of excellent communication skills.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be 12th Pass and above and above with 0 - 6 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹40000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., DARSH RECRUITMENT CONSULTANCY.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 30 Telecaller at DARSH RECRUITMENT CONSULTANCY
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.