A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
15,000 - 20,000 /month
Cygnus Solutions
Chandapura, Bangalore
0 - 5 years Experience in Customer Support / TeleCaller
Full Time
The position holder will be responsible for achieving collection targets on a monthly basis by making calls to the customers whose monthly installment (EMI) is due or who have not paid the installment on the due date, explaining the consequences of not paying on time, providing payment options as per the process, and following up till the time the due installment is received.
Job Responsibilities:
• Calling the customers to remind them of the due date of their installment.
• Reminder calls to delinquent customers who failed to make the EMI payment.
• Explain the consequences to the customer of not paying on time.
• Provide the options of payment channels for making the payment.
• Follow up with the customers till the payment is received.
