Telecaller

8,000 - 15,000 /month

Corporate Choice Offset Printe

Ultadanga, Kolkata

1 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Graduate and above

All genders

6 days working | Day Shift

Job Description

We are looking for an energetic, confident, and disciplined Telecalling & CRM Intern to support our sales team. This role is ideal for freshers or students who want to build a career in sales, customer relationship management, and business development.

Key Responsibilities

Make 80–120 outbound calls daily to prospective and existing customers.

Follow up on enquiries received through websites, social media, IndiaMART, TradeIndia, Justdial, and other lead sources.

Maintain accurate customer records in the CRM.

Schedule meetings and coordinate with the sales team.

Send quotations, catalogues, and follow-up messages via WhatsApp and email.

Track lead status and update the CRM regularly.

Prepare daily call reports and lead conversion reports.

Build and maintain strong customer relationships.

Skills Required

Good communication skills in Hindi and English (Bengali preferred).

Basic computer knowledge and MS Excel.

Comfortable using CRM software.

Confident on phone calls with a polite and professional attitude.

Quick learner with a positive attitude and willingness to achieve targets.

Eligibility

Graduate, undergraduate, or final-year student.

Freshers are welcome to apply.

What You'll Learn

Professional Telecalling

CRM Management

Sales & Customer Relationship Management

Business Communication

Lead Generation & Follow-up

Excel Reporting

Negotiation Skills

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecaller job

What skills and experience do you need for this Telecaller job?
Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 1-2 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹8,000-₹15,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Ultadanga, Kolkata.
How many vacancies are there for this Telecaller job?
Ans : There are 2 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is Ultadanga, Kolkata.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 1-2 years of experience is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹8,000-₹15,000 per month. This is a Full Time job and has 2 openings.