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Telecaller

salary 12,000 - 18,000 /month
company-logo
job companyColt Security Service
job location Katargam, Surat
job experience1 - 2 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi, Gujarati
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account
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Job Description

We are looking for a Telecaller to join our team at Colt Security Service. The role offers ₹12,000 - ₹18,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and 1 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecaller job

  1. What skills and experience do you need for this Telecaller job?
    Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹18,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Katargam, Surat.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels with 1-2 years of experience can apply for this Telecaller job. Only female candidates can apply.
  7. What work will you do in this role?
    Ans : As a Telecaller, you will work on skills like Computer Knowledge, Domestic Calling, Query Resolution.
  8. Where is this job located?
    Ans : This Telecaller job is located in Katargam, Surat.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹12,000-₹18,000 per month. This is a Full Time opportunity and has 10 openings available.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling, Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 18000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Ajeet Kumar

Interview Address

143/C,Shop no.2 Meera diamond,bambawadi,katargam,Surat,Gujrat, Katargam, Surat
Posted 6 hours ago

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