International BPO Executive

35,000 - 40,000 /month

The Virtual Management

Majura Gate, Surat

1 - 6+ years Experience in Customer Support / TeleCaller

5 Openings

Full Time

Skills Required

International Calling

Job Highlights

Industry Type: Hospitality, Travel & Tourism

12th Pass and above

All genders

6 days working | Night Shift

Job Description

Job Title: Customer Service Representative

Position Type: Full-Time | Night Shift

Work Location: Office-Based, Surat

Age: Up to 38 years

Education: Graduate preferred; 12th Pass accepted

Experience: Minimum 2 years

English Proficiency: Fluent (Spoken & Written) — Mandatory

---

About the Role

We are hiring a Customer Service Representative for our international property management operations. You will be the primary point of contact for guests across UK, US, UAE, and Australian markets — handling inquiries, resolving issues, and ensuring a seamless guest experience through voice calls and chat platforms during night shift hours.

Shift timings will be assigned based on the project and operational requirements.

---

Key Responsibilities

Guest Interaction (Voice & Chat)

Handle guest check-ins, check-outs, and general inquiries through calls and chat platforms with a professional and personalized approach.

Customer Support

Respond promptly to guest queries. Provide accurate information regarding services, amenities, and local attractions. Resolve complaints efficiently and empathetically.

Team Coordination

Collaborate with rental and operations teams to ensure smooth communication and a seamless guest experience across all channels.

Issue Resolution

Address guest concerns in real time with a calm, solution-oriented approach.

Reporting & Task Management

Manage daily task planning, reporting, and reservation handling as required by the assigned project.

---

Skills & Requirements

• Fluent spoken and written English (Mandatory)

• Good typing speed with accuracy (Mandatory)

• Strong working knowledge of Google Sheets & MS Excel (Mandatory)

• Professional email drafting and guest communication

• Problem-solving and guest satisfaction handling

• Reservation system handling and billing support

• Cross-selling and guest engagement

• Process compliance and adaptability to diverse guest situations

---

Benefits

• Overtime Pay

• Annual Bonus

---

How to Apply

Kindly fill out the application form below:

👉 https://forms.gle/9vhqfMhGCpYENNRA8

We will connect with you shortly.

📞 Contact: 8200635061 (WhatsApp DM preferred)

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.

More about this International BPO Executive job

Who is eligible to apply for this International BPO Executive job at The Virtual Management?
Ans : Candidates should have a 12th Pass and above qualification and skills like International Calling for this International BPO Executive job offered by The Virtual Management.
How much can you earn in this position?
Ans : You can earn between ₹35,000-₹40,000 per month in this International BPO Executive position.
What shift and timings does this job follow?
Ans : This International BPO Executive job follows a Night shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Majura Gate, Surat.
How many vacancies are there for this International BPO Executive job?
Ans : There are 5 vacancies for this International BPO Executive role.
Is this job open for all genders?
Ans : Yes, this International BPO Executive job is open for both male and female candidates.
What work will you do in this role?
Ans : As a International BPO Executive, you will work on skills like International Calling.
What is the job location for this position?
Ans : The job location for this International BPO Executive position is Majura Gate, Surat.
Who is the right fit for this International BPO Executive job?
Ans : A candidate having skills like International Calling with 1-7 years of experience is the right fit for this International BPO Executive job.
What makes this International BPO Executive job a good opportunity?
Ans : This International BPO Executive job is a good opportunity as it offers a salary between ₹35,000-₹40,000 per month. This is a Full Time job and has 5 openings.