Click Factory Photography is a creative visual storytelling brand, known for capturing timeless moments at weddings, events, and beyond. We value talent, teamwork, and a positive work environment — and we’re looking for an enthusiastic telecallers to help us grow our team with the right people.
Key Responsibilities:
1. Making outbound calls to customers or prospects
2. Responding to inbound customer inquiries
3. Providing product or service information
4. Resolving customer complaints or issues
5. Meeting sales or appointment-setting targets
6. Maintaining accurate records of calls and interactions
7. Following up with customers or leads
Additional Responsibilities:
1. Upselling or cross-selling products or services
2. Conducting surveys or gathering feedback
3. Handling customer complaints or escalations
4. Collaborating with other teams (e.g., sales, customer service)
Key Skills:
1. Excellent communication and interpersonal skills
2. Strong product or service knowledge
3. Ability to work in a fast-paced environment
4. Good problem-solving and conflict resolution skills
5. Ability to meet targets and performance metrics
Would you like more information on telecaller roles or responsibilities?