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Telecaller

salary 10,000 - 19,000 /month*
company-logo
job companyCb Prints
job location NIT, Faridabad
incentive₹5,000 incentives included
job experience6 - 72 months Experience in Customer Support / TeleCaller
2 Openings
इंसेंटिव्स शामिल
full_time फुल टाइम

जॉब हाइलाइट्स

sales
Industry Type: B2B Sales
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance
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Aadhar Card

जॉब डिस्क्रिप्शन

We are looking for a Telecaller to join our team at Cb Prints. The role offers ₹10000 - ₹17000 and involves managing customer calls, delivering outstanding customer service related to B2C Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 6 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the day shift.


अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6 years of experience.

More about this Telecaller job

  1. What qualifications and experience are required for this Telecaller position?
    Ans : Candidates should have a 12th Pass and above qualification with 1-6 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹10,000-₹19,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in NIT, Faridabad.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 2 vacancies for this Telecaller role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 1-6 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
  7. What is the job location for this position?
    Ans : The job location for this Telecaller position is NIT, Faridabad.
  8. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹10,000-₹19,000 per month. This is a Full Time job and has 2 openings.
Candidates can call HR for more info.
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अन्य डिटेल्स

Incentives

Yes

No. Of Working Days

6

Benefits

Insurance

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 19000

English Proficiency

Yes

संपर्क व्यक्ति

Chirag Bhatia

इंटरव्यू ऐड्रेस

NIT 1 Faridabad, NIT, Faridabad
Posted 4 days ago
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