Telecaller

13,000 - 20,000 /month

Bz Finserv Private Limited

Choolaimedu, Chennai

0 - 6+ years Experience in Customer Support / TeleCaller

25 Openings

Full Time

Job Highlights

Industry Type: BPO

Languages: Tamil

Graduate and above

Females Only

6 days working | Day Shift

Job Description

A telecaller interacts with customers via inbound calls to inform, persuade, and assist. The role involves explaining products addressing customer queries, and converting leads into sales while maintaining high customer satisfaction. Telecallers are expected to follow company scripts, document interactions, and provide feedback to management to improve sales strategies.

Key Responsibilities:

Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Offer timely and relevant solutions to resolve customer issues.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a Graduate and above qualification with 0-7 years of experience can apply for this Telecaller role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹13,000-₹20,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Choolaimedu, Chennai.
How many vacancies are there for this Telecaller job?
Ans : There are 25 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification and 0-7 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
What is the job location for this position?
Ans : The job location for this Telecaller position is Choolaimedu, Chennai.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹13,000-₹20,000 per month. This is a Full Time job and has 25 openings.