Customer Care Officer

16,000 - 25,000 /month

South India Innovations

T.Nagar, Chennai

Freshers in Customer Support / TeleCaller

16 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Tamil

Diploma and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Customer Care Officer to join our team at South India Innovations to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹16000 - ₹25000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is Diploma and candidate must be a fresher. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Customer Care Officer job

What skills and experience do you need for this Customer Care Officer job?
Ans : To apply for this Customer Care Officer job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along.
How much can you earn in this position?
Ans : You can earn between ₹16,000-₹25,000 per month in this Customer Care Officer position.
What shift and timings does this job follow?
Ans : This Customer Care Officer job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in T.Nagar, Chennai.
How many openings are available for this position?
Ans : There are 16 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Customer Care Officer job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Customer Care Officer, you will work on skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process.
Where is this job located?
Ans : This Customer Care Officer job is located in T.Nagar, Chennai.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along is ideal for this Customer Care Officer job.
Why should you apply for this Customer Care Officer job?
Ans : This Customer Care Officer job offers a salary between ₹16,000-₹25,000 per month. This is a Full Time opportunity and has 16 openings available.