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Telecaller

salary 12,000 - 18,000 /month
company-logo
job companyBiocv Management Private Limited
job location Andheri (East), Mumbai
job experience6+ months Experience in Customer Support / TeleCaller
5 Openings
full_time फुल टाइम

आवश्यक स्किल्स

Computer Knowledge
Domestic Calling

जॉब हाइलाइट्स

sales
Industry Type: B2B Sales
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift

जॉब डिस्क्रिप्शन

We are looking for a Telecaller to join our team at Biocv Management Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to B2B Sales. The role offers ₹12,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:



  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates



Job Requirements:


The minimum qualification for this role is below 10th and 6 months - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 6+ years Experience.

More about this Telecaller job

  1. What qualifications and experience are required for this Telecaller position?
    Ans : Candidates should have All Education levels with 1-7 years of experience and skills like Computer Knowledge, Domestic Calling.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹12,000-₹18,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Andheri (East), Mumbai.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 5 vacancies for this Telecaller role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 1-7 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
  7. What are the key responsibilities of this Telecaller job?
    Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Andheri (East), Mumbai.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-7 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹18,000 per month. This is a Full Time job and has 5 openings.
Candidates can call HR for more info.
और देखेंdown-arrow

अन्य डिटेल्स

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 18000

संपर्क व्यक्ति

Sushil Gupta

इंटरव्यू ऐड्रेस

Near Andheri Station, Andheri (East), Mumbai
Posted 20 hours ago
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