A Naukri Group company
LoginHire Local Staff
A Naukri Group companyLoginHire Local Staff
10,000 - 15,000 /month*
Bhavani Business Solutions
Kalyan (West), Mumbai
₹3,000 incentives included
Freshers in Customer Support / TeleCaller
Full Time
We are looking for a Telecaller to join our team at Bhavani Business Solutions. The role offers ₹10,000 - ₹15,000 and involves managing customer calls, Collection debts from borrowers on call. Join us for a great work environment with various opportunities for career growth.
Key Responsibilities:
Manage incoming and outgoing calls in a professional manner.
Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
Log customer interactions and track follow-ups.
Collaborate with team members to escalate and address more complex concerns.
Meet key performance metrics including call handling time, customer satisfaction and resolution rates.
Job Requirements:
The minimum qualification for this role is 10th Pass and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.
