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Telecaller

salary 7,000 - 9,000 /month
company-logo
job companyBandhan Martrimony
job location Madhyamgram, Kolkata
job experienceFreshers in Customer Support / TeleCaller
5 Openings
full_time Full Time

Job Highlights

sales
Languages: Bengali
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team . The role offers ₹7,000 - ₹9,000 and involves managing customer calls, delivering outstanding customer service related to Matrimony. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is below 10th and candidate must be a fresher. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have All Education levels can apply for this Telecaller role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller job ranges between ₹7,000-₹9,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Madhyamgram, Kolkata.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Who can apply for this job?
    Ans : Candidates who have All Education levels can apply for this Telecaller role. No prior experience is required.
  7. Where is this job located?
    Ans : This Telecaller job is located in Madhyamgram, Kolkata.
  8. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹7,000-₹9,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Tele executive

Shift

Day

Contract Job

No

Salary

₹ 7000 - ₹ 9000

Regional Languages

Bengali

Contact Person

Sampa Roy

Interview Address

Madhyamgram, Kolkata, Madhyamgram, Kolkata
Posted 4 days ago
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