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Telecaller

salary 13,500 - 24,500 /month
company-logo
job companyBabaji Security Services
job location Sanjay Place, Agra
job experience0 - 2 years Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
All Education levels
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: PF
star
PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at Babaji Security Services. The role offers ₹ 13,500 - ₹ 24,500 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

  1. Can freshers or experienced candidates apply for this Telecaller role?
    Ans : Candidates who have All Education levels with 0-2 years of experience can apply for this Telecaller role.
  2. What salary is offered for this Telecaller job?
    Ans : The salary for this Telecaller job ranges between ₹13,500-₹24,500 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sanjay Place, Agra.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 10 vacancies for this Telecaller role.
  6. Which candidates are eligible to apply?
    Ans : Candidates from all education levels with 0-2 years of experience are eligible to apply for this Telecaller role. Only female candidates are eligible.
  7. What does the role of Telecaller involve?
    Ans : As a Telecaller, your work will involve skills like Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Sanjay Place, Agra.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Domestic Calling with 0-2 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹13,500-₹24,500 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 13500 - ₹ 24500

Regional Languages

Hindi

Contact Person

Rahul Sharma

Interview Address

Sikandra Agra, Sikandra, Agra
Posted a day ago
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