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Telecaller

salary 13,000 - 18,000 /month
company-logo
job companyAvant Finwise Private Limited
job location Oshiwara, Mumbai
job experience6 - 12 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Avant Finwise Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹ 13,000 - ₹ 18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

  1. What skills and experience do you need for this Telecaller job?
    Ans : To apply for this Telecaller job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience.
  2. What salary is offered for this Telecaller job?
    Ans : The salary for this Telecaller job ranges between ₹13,000-₹18,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Oshiwara, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 10 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What does the role of Telecaller involve?
    Ans : As a Telecaller, your work will involve skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller job is located in Oshiwara, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-1 years of experience is ideal for this Telecaller job.
  10. Why should you apply for this Telecaller job?
    Ans : This Telecaller job offers a salary between ₹13,000-₹18,000 per month. This is a Full Time opportunity and has 10 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 13000 - ₹ 18000

Contact Person

Kajal Sarsar

Interview Address

Office no 102 1st floor neo shine house plot no b52 veera industrial estate opp monginis Andheri, Veera Desai Industrial Estate, Mumbai
Posted 10+ days ago
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