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Telecaller

salary 12,000 - 20,000 /month
company-logo
job companyAropec Associates
job location Laxmi Nagar, Delhi
job experience6 - 12 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Loan/ Credit Card
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Aropec Associates. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Loan/ Credit Card. The role offers ₹ 12,000 - ₹ 20,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 1 years of experience.

More about this Telecaller job

  1. Who is eligible to apply for this Telecaller job at Aropec Associates?
    Ans : Candidates should have a 12th Pass and above qualification and skills like Computer Knowledge, Domestic Calling for this Telecaller job offered by Aropec Associates.
  2. How much can you earn in this position?
    Ans : You can earn between ₹12,000-₹20,000 per month in this Telecaller position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Laxmi Nagar, Delhi.
  5. How many vacancies are there for this Telecaller job?
    Ans : There are 10 vacancies for this Telecaller role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Telecaller, you will work on skills like Computer Knowledge, Domestic Calling.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller position is Laxmi Nagar, Delhi.
  9. Who is the right fit for this Telecaller job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 1-1 years of experience is the right fit for this Telecaller job.
  10. What makes this Telecaller job a good opportunity?
    Ans : This Telecaller job is a good opportunity as it offers a salary between ₹12,000-₹20,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Computer Knowledge, Domestic Calling

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 20000

Contact Person

Kirti Chauhan

Interview Address

Office No 101 H-60b First floor Laxmi Nagar 110092, Laxmi Nagar, Delhi
Posted a day ago
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