Telecaller

13,000 - 14,000 /month

Ark Automotive

Tilak Nagar, Delhi

6 - 36 months Experience in Customer Support / TeleCaller

1 Opening

Full Time

Job Highlights

Industry Type: Automobile

12th Pass and above

Females Only

09:00 AM - 06:00 PM | 6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Ark Automotive. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Automobile. The role offers ₹13000 - ₹14000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 3 years of experience.

More about this Telecaller job

What qualifications and experience are required for this Telecaller position?
Ans : Candidates should have a 12th Pass and above qualification with 1-3 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹13,000-₹14,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Tilak Nagar, Delhi.
How many openings are available for this position?
Ans : There is 1 opening available for this position.
Who can apply for this job?
Ans : Candidates who have a 12th Pass and above qualification with 1-3 years of experience can apply for this Telecaller job. Only female candidates can apply.
Where is this job located?
Ans : This Telecaller job is located in Tilak Nagar, Delhi.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹13,000-₹14,000 per month. This is a Full Time opportunity and has 1 openings available.