Telecaller

18,000 - 25,000 /month

Silver Crest Finserv

Janakpuri, Delhi

6 - 24 months Experience in Customer Support / TeleCaller

5 Openings

Full Time

Job Highlights

Industry Type: Banking

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are looking for a Telecaller to join our team at Silver Crest Finserv to handle customer calls, provide exceptional customer support and resolve queries related to Banking. The role offers an attractive in-hand salary of ₹18000 - ₹25000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0.5 - 2 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller job

Who is eligible to apply for this Telecaller job at Silver Crest Finserv?
Ans : Candidates should have a 12th Pass and above qualification for this Telecaller job offered by Silver Crest Finserv.
How much can you earn in this position?
Ans : You can earn between ₹18,000-₹25,000 per month in this Telecaller position.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Janakpuri, Delhi.
How many vacancies are there for this Telecaller job?
Ans : There are 5 vacancies for this Telecaller role.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
What is the job location for this position?
Ans : The job location for this Telecaller position is Janakpuri, Delhi.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹18,000-₹25,000 per month. This is a Full Time job and has 5 openings.