Telecaller

8,000 - 17,000 /month*

Ap Associates

Navsari Bazaar, Surat

₹5,000 incentives included

1 - 2 years Experience in Customer Support / TeleCaller

2 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Loan/ Credit Card

All Education levels

Females Only

6 days working | Day Shift

Job Description

Job Title: Telecaller – Loan Collection & Recovery

Company: AP Associates (Bank Authorized Agency)

Job Summary:

AP Associates, a Bank Authorized Agency for Loan Collection & Recovery, is seeking dedicated and result-oriented Telecallers. The role involves contacting customers regarding pending loan payments, following up for collections, and ensuring timely recovery while maintaining professionalism and compliance with banking guidelines.

Key Responsibilities:

Make outbound calls to customers for loan payment reminders and follow-ups

Explain outstanding dues, payment options, and deadlines clearly

Negotiate and convince customers for timely repayment

Maintain accurate records of calls, responses, and payment commitments

Handle customer queries related to loan accounts in a professional manner

Coordinate with field recovery agents when required

Ensure compliance with bank policies, legal regulations, and ethical practices

Achieve assigned recovery targets on a daily and monthly basis

Requirements:

Good communication and convincing skills

Ability to handle difficult conversations and objections calmly

Basic knowledge of banking, loans, or collections (preferred)

Strong follow-up and negotiation skills

Basic computer knowledge (MS Excel, MS Word)

Ability to work under pressure and meet targets

Qualifications:

Minimum: 12th Pass / Graduate in any stream

Experience in telecalling, collections, or banking is an advantage

Freshers with good communication skills can also apply

Salary:- As per industry

Location:

AP Associates, F-41, Raj Shree City Center, Sagrampura, Surat-395002

Important Note:

Candidates must follow ethical recovery practices and maintain respectful communication with customers at all times, as per banking and regulatory guidelines.

How to Apply:

Interested candidates can contact us at 9638866088 & apassociatessurat@gmail.com

or visit AP Associates for a walk-in interview.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecaller job

What qualifications and experience are required for this Telecaller position?
Ans : Candidates should have All Education levels with 1-2 years of experience and skills like Computer Knowledge.
What is the salary and job type for this role?
Ans : The salary for this Telecaller job ranges between ₹8,000-₹17,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Navsari Bazaar, Surat.
How many openings are available for this position?
Ans : There are 2 openings available for this position.
Who can apply for this job?
Ans : Candidates who have All Education levels with 1-2 years of experience can apply for this Telecaller job. Only female candidates can apply.
What are the key responsibilities of this Telecaller job?
Ans : As a Telecaller, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller job is located in Navsari Bazaar, Surat.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 1-2 years of experience is ideal for this Telecaller job.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹8,000-₹17,000 per month. This is a Full Time opportunity and has 2 openings available.