Telecaller

• Team Management

• Excellent Communication and Relationship Building Skills

• Strong Analytical and Conceptual Ability

• Confident and Positive Attitude with Entrepreneurial Approach

• Result Driven and Quality Oriented

• Team Player

• The candidate will need to be able to work independently and be self-

driven.

Role and Responsibilities

• Make outbound calls to potential and existing customers to promote services

• Handle inbound customer inquiries and provide accurate information

• Achieve daily/weekly/monthly calling and lead generation targets

• Maintain and update customer information on CRM/system

• Conduct timely follow-ups through calls, emails, or WhatsApp

• Identify customers’ needs and suggest appropriate offerings

• Coordinate with the sales team for lead conversion

• Ensure excellent customer experience and satisfaction

Required Skills & Competencies

• Excellent verbal and written communication

• Confident, persuasive, and customer-centric approach

• Ability to handle objections and work under target pressure

• Good listening skills and problem-solving ability

• Computer knowledge (MS Office, CRM)

• Self-motivated team player with a positive attitude

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 3 years of experience.