Telecaller

8,000 - 17,000 /month*

Ace Incorporated

New Alipore, Kolkata

₹2,000 incentives included

0 - 2 years Experience in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Job Highlights

Industry Type: Loan/ Credit Card

12th Pass and above

All genders

6 days working | Day Shift

Job Description

We are seeking a confident and professional Debt Collection Telecaller to contact customers with outstanding payments, negotiate repayment plans, and ensure timely recovery of dues while maintaining positive customer relationships. The ideal candidate will have strong communication skills, persistence, and a professional approach to handling sensitive financial matters.

Key Responsibilities

Make outbound calls to customers with overdue accounts to collect payments
Explain outstanding balances, payment terms, and repayment options clearly
Negotiate payment plans in accordance with company policies
Follow up on promises to pay and maintain accurate call records
Update customer information and payment details in the system
Handle customer objections and disputes professionally and calmly
Ensure compliance with legal, regulatory, and company collection guidelines
Meet or exceed daily and monthly collection targets
Escalate unresolved cases to supervisors when required

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Telecaller role.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹8,000-₹17,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in New Alipore, Kolkata.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller job is open for both male and female candidates.
Where is this job located?
Ans : This Telecaller job is located in New Alipore, Kolkata.
Why should you apply for this Telecaller job?
Ans : This Telecaller job offers a salary between ₹8,000-₹17,000 per month. This is a Full Time opportunity and has 20 openings available.