Key Responsibilities:
• Make outbound calls to potential or existing customers to inform them about
products or services.
• Handle inbound calls and address customer queries in a professional manner.
• Maintain records of calls and sales using CRM or Excel.
• Follow up on leads, build relationships, and convert prospects into customers.
• Provide accurate information and resolve customer concerns effectively.
• Meet daily, weekly, and monthly call and conversion targets.
• Coordinate with the sales/marketing team for lead management and reporting.