Telecaller

Job Title: Telecaller – Logistics

Job Overview:

We are looking for a motivated and well-spoken Telecaller to join our logistics team. The candidate will be responsible for handling inbound and outbound calls, generating leads, maintaining customer relationships, and supporting business development activities.

Key Responsibilities:

Make outbound calls to prospective clients to promote logistics and freight forwarding services.

Handle inbound calls, resolve customer queries, and provide accurate information.

Generate leads, maintain follow-ups, and schedule appointments for the sales team.

Build and maintain strong customer relationships to ensure repeat business.

Update CRM/database with call details, leads, and client interactions.

Coordinate with the operations/sales team to ensure smooth service delivery.

Meet daily/weekly/monthly calling and lead-generation targets.

Key Skills Required:

Excellent communication and convincing skills (English, Hindi, and regional language preferred).

Basic knowledge of logistics, freight forwarding, or supply chain (preferred but not mandatory).

Ability to handle customer queries patiently and professionally.

Good telephone etiquette and active listening skills.

Proficiency in MS Office / CRM tools.

Qualifications:

Graduate / Undergraduate with relevant experience.

0–2 years of experience in telecalling / customer service / inside sales.

Freshers with good communication skills may also apply.

• It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 0 - 6+ years Experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., Aastral Inc.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 2 Telecaller at Aastral Inc
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.