Telecaller

Position Title: Tele caller(Tour & Travels company)

Location: Sector V, Kolkata

Reports To: Managing Partner

Salary: 22 k

Position Summary:

As a Tele caller in Sales, you will be responsible for driving revenue growth by promoting our caravan rental services to prospective clients through outbound calls. Your role will involve building strong customer relationships, understanding their needs, and effectively communicating the benefits of our offerings.

Education: - Graduate

Experience: - Min 1 year prior experience in tele-sales in Tour & Travel Sector, customer service, or related roles is preferred.

- Knowledge of the travel and tourism industry, particularly in designing itineraries for the Customers, converting inquiries into bookings will be an advantage.

Skills: - Excellent verbal and written communication skills with killer attitude.

- Strong interpersonal skills with the ability to build rapport with customers.

- Proficiency in using CRM software and Microsoft Office Suite.

- Strong persuasive skills and the ability to handle objections.

Benefits:

- Competitive salary and commission structure.

- Opportunities for career advancement within the company.

Key Responsibilities:

1. Outbound Calls: - Conduct outbound calls to leads generated through various sources (website inquiries, social media, referrals, etc.).

- Introduce and promote caravan rental services while maintaining a friendly and professional tone.

2. Lead Generation: - Identify potential customers and update the CRM system with accurate lead information.

- Attend to customer inquiries and provide information regarding rental options, pricing, and special promotions.

3. Sales Conversion: - Qualify leads by engaging with potential customers to understand their travel needs.

- Persuade and close sales by effectively communicating the value proposition of our caravan rentals.

- Meet and exceed monthly sales targets and KPIs set by the sales manager.

4. Customer Relationship Management: - Build and maintain long-term relationships with customers by following up on leads and addressing any additional queries.

- Provide excellent customer service throughout the sales process and after the rental experience.

5. Reporting: - Report daily and weekly on calls made, sales converted, and any additional insights regarding customer preferences and behavior.

- Collaborate with the sales team to share information that can enhance overall sales strategies.

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 4 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be Graduate and above and above with 1 - 4 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹22000 per month that depends on your interview. It's a Full Time job in Kolkata.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., A1 HUMAN WEALTH MANAGEMENT PRIVATE LIMITED.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 2 Telecaller at A1 HUMAN WEALTH MANAGEMENT PRIVATE LIMITED
7. Who can apply for this job?
   Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.