Telecaller

15,000 - 35,000 /month*

5zi Group

ITPL, Bangalore

₹10,000 incentives included

Freshers in Customer Support / TeleCaller

30 Openings

Incentives included

Full Time

Skills Required

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: Real Estate

Languages: Hindi, Kannada

All Education levels

Females Only

6 days working | Day Shift

Job Benefits: Cab, Meal

Internet Connection, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller to join our team at . This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Real Estate. The role offers ₹15000 - ₹35000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is below 10th and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller job

Can freshers or experienced candidates apply for this Telecaller role?
Ans : Candidates who have All Education levels can apply for this Telecaller role.
What salary is offered for this Telecaller job?
Ans : The salary for this Telecaller job ranges between ₹15,000-₹35,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in ITPL, Bangalore.
How many vacancies are there for this Telecaller job?
Ans : There are 30 vacancies for this Telecaller role.
Which candidates are eligible to apply?
Ans : Candidates from all education levels are eligible to apply for this Telecaller job. No prior experience is required.
What does the role of Telecaller involve?
Ans : As a Telecaller, your work will involve skills like Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller position is ITPL, Bangalore.
Who is the right fit for this Telecaller job?
Ans : A candidate having skills like Query Resolution, Non-voice/Chat Process is the right fit for this Telecaller job.
What makes this Telecaller job a good opportunity?
Ans : This Telecaller job is a good opportunity as it offers a salary between ₹15,000-₹35,000 per month. This is a Full Time job and has 30 openings.