Telecaller

Key Responsibilities:

Make outbound calls to potential or existing customers.
Provide information about the events.like venue,dates and time.
Answer customer queries and address concerns promptly and professionally.
Maintain accurate records of interactions, feedback, and follow-ups.
Ensure all calls are logged in the system and all customer information is updated.
Maintain a high level of customer satisfaction and professionalism in all communications.
Conduct surveys, feedback calls, or follow-up inquiries as needed.
Follow standard operating procedures for calling and customer engagement.
Report any technical issues or customer concerns to the relevant department.
Qualifications:

Excellent communication skills, both verbal and written.
Basic knowledge of computer systems and MS Office and Excel.
Ability to work well in a team environment.
No prior experience required; freshers welcome.
Key Skills:

Strong communication and listening skills.
Ability to handle customer queries and resolve issues effectively.
Patience and attention to detail.
Good organizational and time management skills.
Comfortable working in a non-sales environment.
Working Hours: 10 to 6:30
Salary: 12k to 15k

Benefits:

No sales or target pressure.
Professional development and growth opportunities.
Friendly work environment with supportive team members.
If you are looking for a job with a stress-free environment and enjoy helping customers, we encourage you to apply!

• It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 2 years of experience.

More about this Telecaller job

1. What is the eligibility criteria to apply for this Telecaller job?
   Ans: The candidate should be All Education levels and above with 1 - 2 years of experience of experience
2. How much salary can I expect for this job role?
   Ans: You can expect a salary of ₹12000 - ₹15000 per month that depends on your interview. It's a Full Time job in Mumbai.
3. How many working days are there for this Telecaller job?
   Ans: This Telecaller job will have 6 working days.
4. Are there any charges applicable while applying or joining this Telecaller job?
   Ans: No, there is no fee applicable for applying this Telecaller job and during the employment with the company, i.e., 4 PHASES MEDIA.
5. Is it a work from home job?
   Ans: No, it’s not a work from home job and can't be done online.
6. How many openings are there for this Telecaller role?
   Ans: There is an immediate opening of 8 Telecaller at 4 PHASES MEDIA
7. Who can apply for this job?
   Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
8. What are the timings of this Telecaller job?
   Ans: This Telecaller job has Day Shift.