Telecaller Inbound & outbound calls

13,000 - 18,000 /month

Victa Earlyjobs Technologies Private Limited

Singasandra, Bangalore

0 - 4 years Experience in Customer Support / TeleCaller

50 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Industry Type: BPO

Languages: Tamil, Kannada

12th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

Internet Connection, Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller Inbound & outbound calls to join our team at Victa Earlyjobs Technologies Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹13,000 - ₹18,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner

Address customer queries, concerns, and complaints with a problem-solving approach

Maintain accurate records of customer interactions and follow-ups

Provide timely and relevant information to customers to resolve their issues

Work collaboratively with other teams to escalate and resolve complex issues

Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 4 years of experience.

More about this Telecaller Inbound & outbound calls job

What skills and experience do you need for this Telecaller Inbound & outbound calls job?
Ans : To apply for this Telecaller Inbound & outbound calls job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process along with 0-4 years of experience.
What is the salary and job type for this role?
Ans : The salary for this Telecaller Inbound & outbound calls job ranges between ₹13,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller Inbound & outbound calls job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Singasandra, Bangalore.
How many vacancies are there for this Telecaller Inbound & outbound calls job?
Ans : There are 50 vacancies for this Telecaller Inbound & outbound calls role.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound & outbound calls job is open for both male and female candidates.
What are the key responsibilities of this Telecaller Inbound & outbound calls job?
Ans : As a Telecaller Inbound & outbound calls, key responsibilities include skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller Inbound & outbound calls position is Singasandra, Bangalore.
Who is the right fit for this Telecaller Inbound & outbound calls job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution, Non-voice/Chat Process with 0-4 years of experience is the right fit for this Telecaller Inbound & outbound calls job.
What makes this Telecaller Inbound & outbound calls job a good opportunity?
Ans : This Telecaller Inbound & outbound calls job is a good opportunity as it offers a salary between ₹13,000-₹18,000 per month. This is a Full Time job and has 50 openings.