We are looking for a Telecaller Inbound to join our team at Startek to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹15,000 - ₹22,000 and opportunities for growth.
Key Responsibilities:
Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.
Job Requirements:
The minimum qualification for this role is Graduate and 0 - 6 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Rotational shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 years of experience.
More about this Telecaller Inbound job
Can freshers or experienced candidates apply for this Telecaller Inbound role?
Ans : Candidates who have a Graduate and above qualification with 0-6 years of experience can apply for this Telecaller Inbound role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller Inbound job ranges between ₹15,000-₹22,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Sector II - Salt Lake, Kolkata.
How many openings are available for this position?
Ans : There are 88 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
Where is this job located?
Ans : This Telecaller Inbound job is located in Sector II - Salt Lake, Kolkata.
Why should you apply for this Telecaller Inbound job?
Ans : This Telecaller Inbound job offers a salary between ₹15,000-₹22,000 per month. This is a Full Time opportunity and has 88 openings available.