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Telecaller Inbound

salary 15,000 - 22,000 /month
company-logo
job companySagar Solutions
job location Sector V - Salt Lake, Kolkata
job experience0 - 1 years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Domestic Calling

Job Highlights

sales
Industry Type: BPO
sales
Languages: Hindi
qualification
Graduate and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Rotational Shift
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Job Description

We are looking for a Telecaller Inbound to join our team at SAGAR SOLUTIONS. The role offers ₹ 15,000 - ₹ 22,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is Graduate and 0 - 1 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller Inbound job

  1. Can freshers or experienced candidates apply for this Telecaller Inbound role?
    Ans : Candidates who have a Graduate and above qualification with 0-1 years of experience can apply for this Telecaller Inbound role.
  2. How much can you earn in this position?
    Ans : You can earn between ₹15,000-₹22,000 per month in this Telecaller Inbound position.
  3. What shift and timings does this job follow?
    Ans : This Telecaller Inbound job follows a Rotational shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sector V - Salt Lake, Kolkata.
  5. How many vacancies are there for this Telecaller Inbound job?
    Ans : There are 50 vacancies for this Telecaller Inbound role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
  7. What work will you do in this role?
    Ans : As a Telecaller Inbound, you will work on skills like Domestic Calling.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller Inbound position is Sector V - Salt Lake, Kolkata.
  9. Who is the right fit for this Telecaller Inbound job?
    Ans : A candidate having skills like Domestic Calling with 0-1 years of experience is the right fit for this Telecaller Inbound job.
  10. What makes this Telecaller Inbound job a good opportunity?
    Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹15,000-₹22,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 22000

Regional Languages

Hindi

Contact Person

Jyoti

Interview Address

, Sector V - Salt Lake, Kolkata
Posted a day ago
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