jobhai.com logoA Naukri Group company
loginलॉगिनहायर लोकल स्टाफ/hire

Telecaller Inbound

salary 11,000 - 16,000 /month
company-logo
job companyRb Consultancy
job location Rajarhat, Kolkata
job experience6 - 24 months Experience in Customer Support / TeleCaller
99 Openings
full_time फुल टाइम

आवश्यक स्किल्स

Computer Knowledge
Domestic Calling
Query Resolution

जॉब हाइलाइट्स

sales
Industry Type: BPO
sales
Languages: Hindi, Bengali
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Day Shift
star
Job Benefits: Insurance, PF

जॉब डिस्क्रिप्शन

We are looking for a Telecaller Inbound to join our team at Rb Consultancy. The role offers ₹11,000 - ₹16,000 and involves managing customer calls, delivering outstanding customer service related to BPO. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:



  • Manage incoming and outgoing calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.



Job Requirements:


The minimum qualification for this role is 12th Pass and 6 months - 2 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

अन्य डिटेल्स

  • It is a Full Time Customer Support / TeleCaller job for candidates with 6 months - 2 years of experience.

More about this Telecaller Inbound job

  1. What skills and experience do you need for this Telecaller Inbound job?
    Ans : To apply for this Telecaller Inbound job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution along with 1-2 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller Inbound job ranges between ₹11,000-₹16,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller Inbound job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Rajarhat, Kolkata.
  5. How many vacancies are there for this Telecaller Inbound job?
    Ans : There are 99 vacancies for this Telecaller Inbound role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
  7. What are the key responsibilities of this Telecaller Inbound job?
    Ans : As a Telecaller Inbound, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller Inbound position is Rajarhat, Kolkata.
  9. Who is the right fit for this Telecaller Inbound job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution with 1-2 years of experience is the right fit for this Telecaller Inbound job.
  10. What makes this Telecaller Inbound job a good opportunity?
    Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹11,000-₹16,000 per month. This is a Full Time job and has 99 openings.
और देखेंdown-arrow

अन्य डिटेल्स

Incentives

No

No. Of Working Days

6

Benefits

PF, Insurance

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 11000 - ₹ 16000

Regional Languages

Hindi, Bengali

English Proficiency

Yes

संपर्क व्यक्ति

Bikash Sharma
Posted 20 hours ago
similar jobs

मिलती-जुलती जॉब्स पर अप्लाई करें

₹ 10,000 - 25,000 per month *
Raidmax Technologies Private Limited
Work from home
स्किल्स: International Calling, Computer Knowledge
नया
इंसेंटिव्स शामिल
25 Openings
₹ 10,000 - 25,000 per month *
Raidmax Technologies Private Limited
Work from home
स्किल्स: Computer Knowledge, International Calling
नया
इंसेंटिव्स शामिल
50 Openings
₹ 15,000 - 35,000 per month
Vdigit Solutions Private Limited
Work from home
स्किल्स: ,, B2B Sales INDUSTRY
5 Openings
आपकी प्रोफाइल से मैच होती जॉब्स पाएं
आपके पास वाली रिलवेंट जॉब्स की लिस्ट में से
register-free-banner
अपनी जॉब अप्लाईज पर अपडेट रहें
send-app-link
चलते-फिरते जॉब्स पर अप्लाई करें और अपनी जॉब एप्लिकेशन अपडेट्स पाएं