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Telecaller Inbound

salary 25,000 - 29,000 /month
company-logo
job companyQuess
job location Andheri (East), Mumbai
job experience1 - 3 years Experience in Customer Support / TeleCaller
Replies in 24hrs
15 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Banking
qualification
Graduate and above
gender
All genders
jobShift
6 days working | Rotational Shift
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Job Description

Key Roles & Responsibilities:

  • CRM and Call Center Software Proficiency - Ability to use Customer Relationship Management (CRM) tools and call handling platforms to manage customer interactions efficiently.

  • Typing and Data Entry Skills - Fast and accurate typing for real-time documentation and data entry during customer interactions

  • Email Communication Handling - Proficiency in reading, composing, and responding to customer emails professionally using platforms like Outlook or Gmail.

  • Knowledge of Call Scripts and Workflow Navigation - Ability to follow structured call scripts and navigate internal workflows or knowledge bases to resolve customer queries effectively.

  • Multichannel Communication Tools - Experience in handling customer interactions across voice, chat, email and social media platforms.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecaller Inbound job

  1. What is the eligibility criteria to apply for this Telecaller Inbound job?
    Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹25000 - ₹29000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Telecaller Inbound job?
    Ans: This Telecaller Inbound job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller Inbound job?
    Ans: No, there is no fee applicable for applying this Telecaller Inbound job and during the employment with the company, i.e., Quess.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller Inbound role?
    Ans: There is an immediate opening of 15 Telecaller Inbound at Quess
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller Inbound job?
    Ans: This Telecaller Inbound job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6 days working

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Rotational

Contract Job

No

Salary

₹ 25000 - ₹ 29000

English Proficiency

No

Contact Person

Teresa Joseph
Posted 20 hours ago
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Job Hai > Jobs in Mumbai > Customer Support / TeleCaller Jobs in Mumbai > Telecaller Inbound