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Telecaller Inbound

salary 10,000 - 19,000 /month*
company-logo
job companyMedi Health
job location NGO Colony, Hyderabad
incentive₹4,000 incentives included
job experience0 - 1 years Experience in Customer Support / TeleCaller
10 Openings
Incentives included
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
Query Resolution
Non-voice/Chat Process

Job Highlights

sales
Industry Type: Healthcare
sales
Languages: Hindi, Telugu
qualification
12th Pass and above
gender
Females Only
jobShift
6 days working | Day Shift
star
Job Benefits: Medical Benefits

Job Description

We are looking for a Telecaller Inbound to join our team at Medi Health. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Healthcare. The role offers ₹ 10,000 - ₹ 19,000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner
  • Address customer queries, concerns, and complaints with a problem-solving approach
  • Maintain accurate records of customer interactions and follow-ups
  • Provide timely and relevant information to customers to resolve their issues
  • Work collaboratively with other teams to escalate and resolve complex issues
  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 1 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller Inbound job

  1. What skills and experience do you need for this Telecaller Inbound job?
    Ans : To apply for this Telecaller Inbound job, candidates should have skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process along with 0-1 years of experience.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller Inbound job ranges between ₹10,000-₹19,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller Inbound job follows a Day shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in NGO Colony, Hyderabad.
  5. How many vacancies are there for this Telecaller Inbound job?
    Ans : There are 10 vacancies for this Telecaller Inbound role.
  6. Which candidates are eligible to apply?
    Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Telecaller Inbound role. Only female candidates are eligible.
  7. What are the key responsibilities of this Telecaller Inbound job?
    Ans : As a Telecaller Inbound, key responsibilities include skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller Inbound position is NGO Colony, Hyderabad.
  9. Who is the right fit for this Telecaller Inbound job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process with 0-1 years of experience is the right fit for this Telecaller Inbound job.
  10. What makes this Telecaller Inbound job a good opportunity?
    Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹10,000-₹19,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

Yes

No. Of Working Days

6

Benefits

Medical Benefits

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, Non-voice/Chat Process

Shift

Day

Contract Job

No

Salary

₹ 10000 - ₹ 19000

Regional Languages

Hindi, Telugu

Contact Person

Mogalapalepu Vajramma

Interview Address

Bus Stop, B-72,opppsite NGO s Busstop, Vanasthalipuram, Hyderabad, 500070., NGO Colony, Hyderabad
Posted a day ago
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