Telecaller Inbound

12,000 - 14,000 /month

Justdial

Cunningham Road, Bangalore

0 - 6 months Experience in Customer Support / TeleCaller

Replies in 24hrs

2 Openings

Part Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: Software & IT Services

12th Pass and above

Males Only

5 days working | Rotational Shift

Job Benefits: PF, Medical Benefits

Job Description

We are looking for a Telecaller Inbound to join our team at Justdial. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to Software & IT Services. The role offers ₹12000 - ₹14000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the rotational shift.

Other Details

It is a Part Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller Inbound job

Can freshers or experienced candidates apply for this Telecaller Inbound role?
Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Telecaller Inbound role.
How much can you earn in this position?
Ans : You can earn between ₹12,000-₹14,000 per month in this Telecaller Inbound position.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Rotational shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Cunningham Road, Bangalore.
How many vacancies are there for this Telecaller Inbound job?
Ans : There are 2 vacancies for this Telecaller Inbound role.
Which candidates are eligible to apply?
Ans : Candidates with a 12th Pass and above qualification and 0-1 years of experience are eligible to apply for this Telecaller Inbound role. Only male candidates are eligible.
What work will you do in this role?
Ans : As a Telecaller Inbound, you will work on skills like Computer Knowledge, Domestic Calling.
What is the job location for this position?
Ans : The job location for this Telecaller Inbound position is Cunningham Road, Bangalore.
Who is the right fit for this Telecaller Inbound job?
Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Telecaller Inbound job.
What makes this Telecaller Inbound job a good opportunity?
Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹12,000-₹14,000 per month. This is a Part Time job and has 2 openings.