Telecaller Inbound

salary 15,000 - 25,000 /month
company-logo
job companyJob Zone
job location Dombivli (West), Mumbai
job experience0 - 2 years Experience in Customer Support / TeleCaller
New
50 Openings
full_time Full Time

Skills Required

International Calling

Job Highlights

sales
Industry Type: Banking
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift

Job Description

We are looking for a Telecaller Inbound to join our team at Job Zone. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to . The role offers ₹15000 - ₹25000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

  • Handle customer calls in a professional and efficient manner

  • Address customer queries, concerns, and complaints with a problem-solving approach

  • Maintain accurate records of customer interactions and follow-ups

  • Provide timely and relevant information to customers to resolve their issues

  • Work collaboratively with other teams to escalate and resolve complex issues

  • Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Rotational shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller Inbound job

  1. What is the eligibility criteria to apply for this Telecaller Inbound job?
    Ans: The candidate should be 12th Pass and above and above with 0 - 2 years of experience of experience
  2. How much salary can I expect for this job role?
    Ans: You can expect a salary of ₹15000 - ₹25000 per month that depends on your interview. It's a Full Time job in Mumbai.
  3. How many working days are there for this Telecaller Inbound job?
    Ans: This Telecaller Inbound job will have 6 working days.
  4. Are there any charges applicable while applying or joining this Telecaller Inbound job?
    Ans: No, there is no fee applicable for applying this Telecaller Inbound job and during the employment with the company, i.e., JOB ZONE.
  5. Is it a work from home job?
    Ans: No, it’s not a work from home job and can't be done online.
  6. How many openings are there for this Telecaller Inbound role?
    Ans: There is an immediate opening of 50 Telecaller Inbound at JOB ZONE
  7. Who can apply for this job?
    Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
  8. What are the timings of this Telecaller Inbound job?
    Ans: This Telecaller Inbound job has Rotational Shift.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Skills Required

International Calling

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 25000

English Proficiency

Yes

Contact Person

Zeenat

Interview Address

Sea Queen Plaza, Shop No. 5 & 9
Posted 2 days ago
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