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Telecaller Inbound

salary 12,000 - 19,000 /month
company-logo
job companyHire Zone
job location Bhandup (West), Mumbai
job experience0 - 6+ years Experience in Customer Support / TeleCaller
50 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling
International Calling
Query Resolution

Job Highlights

sales
Industry Type: B2B Sales
qualification
10th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: Cab, Insurance, PF, Medical Benefits

Job Description

We are looking for a Telecaller Inbound to join our team at Hire Zone. The role offers ₹ 12,000 - ₹ 19,000 and involves managing customer calls, delivering outstanding customer service related to B2B Sales. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 10th Pass and 0 - 6+ years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6+ years Experience.

More about this Telecaller Inbound job

  1. What skills and experience do you need for this Telecaller Inbound job?
    Ans : To apply for this Telecaller Inbound job, candidates should have skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-7 years of experience.
  2. What salary is offered for this Telecaller Inbound job?
    Ans : The salary for this Telecaller Inbound job ranges between ₹12,000-₹19,000 per month.
  3. What shift and timings does this job follow?
    Ans : This Telecaller Inbound job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Bhandup (West), Mumbai.
  5. How many openings are available for this position?
    Ans : There are 50 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
  7. What does the role of Telecaller Inbound involve?
    Ans : As a Telecaller Inbound, your work will involve skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller Inbound job is located in Bhandup (West), Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling, International Calling, Query Resolution along with 0-7 years of experience is ideal for this Telecaller Inbound job.
  10. Why should you apply for this Telecaller Inbound job?
    Ans : This Telecaller Inbound job offers a salary between ₹12,000-₹19,000 per month. This is a Full Time opportunity and has 50 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

Cab, Insurance, PF, Medical Benefits

Skills Required

Domestic Calling, International Calling, Computer Knowledge, Query Resolution

Shift

Day

Contract Job

No

Salary

₹ 12000 - ₹ 19000

Contact Person

Hr Rahul Patil

Interview Address

Kalyan (West), Kalyan (West), Mumbai
Posted 4 days ago
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