We are looking for a Telecaller Inbound to join our team at Glympse Human Capital Services. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹30,000 - ₹45,000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and 1 - 6+ years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 5 days working week during the Flexible shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 6+ years Experience.
More about this Telecaller Inbound job
Who is eligible to apply for this Telecaller Inbound job at Glympse Human Capital Services?
Ans : Candidates should have a 12th Pass and above qualification and skills like International Calling for this Telecaller Inbound job offered by Glympse Human Capital Services.
How much can you earn in this position?
Ans : You can earn between ₹30,000-₹45,000 per month in this Telecaller Inbound position.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Flexible shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in BTM 2nd Stage, Bangalore.
How many vacancies are there for this Telecaller Inbound job?
Ans : There are 50 vacancies for this Telecaller Inbound role.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
What work will you do in this role?
Ans : As a Telecaller Inbound, you will work on skills like International Calling.
What is the job location for this position?
Ans : The job location for this Telecaller Inbound position is BTM 2nd Stage, Bangalore.
Who is the right fit for this Telecaller Inbound job?
Ans : A candidate having skills like International Calling with 1-7 years of experience is the right fit for this Telecaller Inbound job.
What makes this Telecaller Inbound job a good opportunity?
Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹30,000-₹45,000 per month. This is a Full Time job and has 50 openings.
Candidates can call HR for more info.
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Other Details
Incentives
No
No. Of Working Days
5
Benefits
Medical Benefits, PF, Insurance, Meal, Cab
Skills Required
International Calling, International bpo, International voice, semi voice, CSR, cso