Telecaller Inbound

12,000 - 18,000 /month*

Dbm Solutions

Nager Bazar, Kolkata

₹2,000 incentives included

0 - 1 years Experience in Customer Support / TeleCaller

20 Openings

Incentives included

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: Telecom / ISP

Languages: Hindi, Bengali

10th Pass and above

All genders

6 days working | Day Shift

Job Benefits: PF

PAN Card, Bank Account, Aadhar Card

Job Description

We are looking for a Telecaller Inbound to join our team at DBM SOLUTION to handle customer calls, provide exceptional customer support and resolve queries related to Telecom / ISP.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 1 years of experience.

More about this Telecaller Inbound job

Can freshers or experienced candidates apply for this Telecaller Inbound role?
Ans : Candidates who have a 10th Pass and above qualification with 0-1 years of experience can apply for this Telecaller Inbound role.
What is the salary and job type for this role?
Ans : The salary for this Telecaller Inbound job ranges between ₹12,000-₹18,000 per month. This is a Full Time job.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nager Bazar, Kolkata.
How many openings are available for this position?
Ans : There are 20 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
What are the key responsibilities of this Telecaller Inbound job?
Ans : As a Telecaller Inbound, key responsibilities include skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller Inbound job is located in Nager Bazar, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge along with 0-1 years of experience is ideal for this Telecaller Inbound job.
Why should you apply for this Telecaller Inbound job?
Ans : This Telecaller Inbound job offers a salary between ₹12,000-₹18,000 per month. This is a Full Time opportunity and has 20 openings available.