Telecaller Inbound

10,000 - 13,547 /month

Cyfuture India Private Limited

NSEZ, Noida

Freshers in Customer Support / TeleCaller

90 Openings

Full Time

Skills Required

Computer Knowledge

Job Highlights

Industry Type: BPO

Languages: Hindi

Graduate and above

Females Only

6 days working | Day Shift

Job Benefits: PF

Laptop/Desktop, PAN Card, Aadhar Card

Job Description

We are looking for a Telecaller Inbound to join our team at Cyfuture India Private Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹10000 - ₹13547 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.

More about this Telecaller Inbound job

Can freshers or experienced candidates apply for this Telecaller Inbound role?
Ans : Candidates who have a Graduate and above qualification can apply for this Telecaller Inbound role.
What salary is offered for this Telecaller Inbound job?
Ans : The salary for this Telecaller Inbound job ranges between ₹10,000-₹13,500 per month.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Day shift.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in NSEZ, Noida.
How many vacancies are there for this Telecaller Inbound job?
Ans : There are 90 vacancies for this Telecaller Inbound role.
Which candidates are eligible to apply?
Ans : Candidates with a Graduate and above qualification are eligible to apply for this Telecaller Inbound job. No prior experience is required.
What does the role of Telecaller Inbound involve?
Ans : As a Telecaller Inbound, your work will involve skills like Computer Knowledge. This role is part of Customer Support / TeleCaller category.
What is the job location for this position?
Ans : The job location for this Telecaller Inbound position is NSEZ, Noida.
Who is the right fit for this Telecaller Inbound job?
Ans : A candidate having skills like Computer Knowledge is the right fit for this Telecaller Inbound job.
What makes this Telecaller Inbound job a good opportunity?
Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹10,000-₹13,500 per month. This is a Full Time job and has 90 openings.