Telecaller Inbound

10,000 - 11,000 /month

Coval Infosystem Private Limited

Nager Bazar, Kolkata

0 - 6 months Experience in Customer Support / TeleCaller

10 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

Job Highlights

Industry Type: BPO

Languages: Hindi, Bengali

All Education levels

All genders

09:00 AM - 06:00 PM | 6 days working | Day Shift

Laptop/Desktop, PAN Card, Aadhar Card, Bank Account

Job Description

We are looking for a Telecaller Inbound to join our team at COVAL INFOSYSTEM PRIVATE LIMITED to handle customer calls, provide exceptional customer support and resolve queries related to BPO. The role offers an attractive in-hand salary of ₹ 10,000 - ₹ 11,000 and opportunities for growth.

Key Responsibilities:

Handle customer calls professionally and efficiently.
Address customer queries, resolve concerns and manage complaints.
Keep records of customer interactions and follow up when required.
Provide customers with accurate information to help resolve their issues.
Meet performance targets and work with other departments to manage complex issues.

Job Requirements:

The minimum qualification for this role is below 10th and 0 - 0.5 years of experience. You will be responsible for addressing customer queries, solving complaints and escalating complex issues when necessary. The candidate should be comfortable with 6 days working during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller Inbound job

Can freshers or experienced candidates apply for this Telecaller Inbound role?
Ans : Candidates who have All Education levels with 0-1 years of experience can apply for this Telecaller Inbound role.
What salary is offered for this Telecaller Inbound job?
Ans : The salary for this Telecaller Inbound job ranges between ₹10,000-₹11,000 per month.
What shift and timings does this job follow?
Ans : This Telecaller Inbound job follows a Day shift with timings from 09:00 AM - 06:00 PM.
Do you need to visit the office for this job?
Ans : Yes, candidates need to visit the office and work from the location in Nager Bazar, Kolkata.
How many openings are available for this position?
Ans : There are 10 openings available for this position.
Is this job open for all genders?
Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
What does the role of Telecaller Inbound involve?
Ans : As a Telecaller Inbound, your work will involve skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
Where is this job located?
Ans : This Telecaller Inbound job is located in Nager Bazar, Kolkata.
What kind of candidate is ideal for this job?
Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-1 years of experience is ideal for this Telecaller Inbound job.
Why should you apply for this Telecaller Inbound job?
Ans : This Telecaller Inbound job offers a salary between ₹10,000-₹11,000 per month. This is a Full Time opportunity and has 10 openings available.