We are looking for a Telecaller Inbound to join our team at Cogent E-services Limited. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to BPO. The role offers ₹20000 - ₹23000 and a dynamic environment with opportunities for growth.
Key Responsibilities:
Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates
Job Requirements:
The minimum qualification for this role is 12th Pass and candidate must be a fresher. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.
Other Details
It is a Full Time Customer Support / TeleCaller job for candidates with Freshers.
More about this Telecaller Inbound job
What is the eligibility criteria to apply for this Telecaller Inbound job?
Ans: The candidate should be 12th Pass and above and above with Freshers of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹20000 - ₹23000 per month that depends on your interview. It's a Full Time job in Bangalore.
How many working days are there for this Telecaller Inbound job?
Ans: This Telecaller Inbound job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller Inbound job?
Ans: No, there is no fee applicable for applying this Telecaller Inbound job and during the employment with the company, i.e., Cogent E-services Limited.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller Inbound role?
Ans: There is an immediate opening of 90 Telecaller Inbound at Cogent E-services Limited
Who can apply for this job?
Ans: Both Male and Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller Inbound job?
A Naukri Group company
LoginHire Local Staff
20,000 - 23,000 /month
Cogent E-services Limited
ITPL, Bangalore
Freshers in Customer Support / TeleCaller
Full Time
