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Telecaller Inbound

salary 22,000 - 23,000 /month
company-logo
job companyCareer Craft Company
job location Hoodi, Bangalore
job experience0 - 6 months Experience in Customer Support / TeleCaller
10 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Banking
sales
Languages: Hindi, Tamil
qualification
12th Pass and above
gender
All genders
jobShift
09:00 AM - 06:00 PM | 6 days working | Day Shift
star
Job Benefits: PF

Job Description

We are looking for a Customer Care Executive to join our team at CAREER CRAFT COMPANY. The role offers ₹ 22,000 - ₹ 23,000 and involves managing customer calls, delivering outstanding customer service related to Banking. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming and outgoing calls in a professional manner.
  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.
  • Log customer interactions and track follow-ups.
  • Offer timely and relevant solutions to resolve customer issues.
  • Collaborate with team members to escalate and address more complex concerns.
  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 0.5 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 6 days working week during the Day shift.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 6 months of experience.

More about this Telecaller Inbound job

  1. Can freshers or experienced candidates apply for this Telecaller Inbound role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-1 years of experience can apply for this Telecaller Inbound role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller Inbound job ranges between ₹22,000-₹23,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller Inbound job follows a Day shift with timings from 09:00 AM - 06:00 PM.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Hoodi, Bangalore.
  5. How many vacancies are there for this Telecaller Inbound job?
    Ans : There are 10 vacancies for this Telecaller Inbound role.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
  7. What are the key responsibilities of this Telecaller Inbound job?
    Ans : As a Telecaller Inbound, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. What is the job location for this position?
    Ans : The job location for this Telecaller Inbound position is Hoodi, Bangalore.
  9. Who is the right fit for this Telecaller Inbound job?
    Ans : A candidate having skills like Computer Knowledge, Domestic Calling with 0-1 years of experience is the right fit for this Telecaller Inbound job.
  10. What makes this Telecaller Inbound job a good opportunity?
    Ans : This Telecaller Inbound job is a good opportunity as it offers a salary between ₹22,000-₹23,000 per month. This is a Full Time job and has 10 openings.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Domestic Calling, Computer Knowledge

Shift

Day

Contract Job

No

Salary

₹ 22000 - ₹ 23000

Regional Languages

Hindi, Tamil

Contact Person

Chandni

Interview Address

Banglore, Whitefield, Bangalore
Posted 21 hours ago
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