Telecaller Inbound

15,000 - 20,000 /month

Bullion Knot

Katargam, Surat

1 - 3 years Experience in Customer Support / TeleCaller

Replies in 24hrs

3 Openings

Full Time

Skills Required

Computer Knowledge

Domestic Calling

International Calling

Query Resolution

Non-voice/Chat Process

Job Highlights

Languages: Hindi, Gujarati

Graduate and above

Females Only

6 days working | Day Shift

Job Description

We are looking for a Telecaller Inbound to join our team at Bullion knot. This role involves handling calls, providing exceptional customer support, and addressing queries and concerns related to textile manufacturer. The role offers ₹15000 - ₹20000 and a dynamic environment with opportunities for growth.

Key Responsibilities:

Handle customer calls in a professional and efficient manner
Address customer queries, concerns, and complaints with a problem-solving approach
Maintain accurate records of customer interactions and follow-ups
Provide timely and relevant information to customers to resolve their issues
Work collaboratively with other teams to escalate and resolve complex issues
Meet performance targets, including call handling time, customer satisfaction, and issue resolution rates

Job Requirements:

The minimum qualification for this role is Graduate and 1 - 3 years of experience. You will be responsible for resolving customer complaints, offering relevant information, and escalating complex issues to the appropriate department when necessary. Candidates must be open to a 6 days working week during the Day shift.

Other Details

It is a Full Time Customer Support / TeleCaller job for candidates with 1 - 3 years of experience.

More about this Telecaller Inbound job

What is the eligibility criteria to apply for this Telecaller Inbound job?
Ans: The candidate should be Graduate and above and above with 1 - 3 years of experience of experience
How much salary can I expect for this job role?
Ans: You can expect a salary of ₹15000 - ₹20000 per month that depends on your interview. It's a Full Time job in Surat.
How many working days are there for this Telecaller Inbound job?
Ans: This Telecaller Inbound job will have 6 working days.
Are there any charges applicable while applying or joining this Telecaller Inbound job?
Ans: No, there is no fee applicable for applying this Telecaller Inbound job and during the employment with the company, i.e., Bullion Knot.
Is it a work from home job?
Ans: No, it’s not a work from home job and can't be done online.
How many openings are there for this Telecaller Inbound role?
Ans: There is an immediate opening of 3 Telecaller Inbound at Bullion Knot
Who can apply for this job?
Ans: Only Female candidates can apply for this Customer Support / TeleCaller job.
What are the timings of this Telecaller Inbound job?
Ans: This Telecaller Inbound job has Day Shift.

Candidates can call HR for more info.

Other Details

No. Of Working Days

Skills Required

Computer Knowledge, Domestic Calling, Query Resolution, International Calling, Non-voice/Chat Process, good English speaking

Shift

Day

Salary

₹ 15000 - ₹ 20000

Regional Languages

Hindi, Gujarati

English Proficiency

Yes

Contact Person

Rita Patel

Interview Address

Rashi Circle, Katargam, Surat

Posted 4 days ago

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Job Hai > Jobs in Surat > Customer Support / TeleCaller Jobs in Surat > Telecaller Inbound