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Telecaller Inbound

salary 15,000 - 20,000 /month
company-logo
job companyAadhya Consultancy And Services
job location Sakinaka, Mumbai
job experience0 - 2 years Experience in Customer Support / TeleCaller
5 Openings
full_time Full Time

Skills Required

Computer Knowledge
Domestic Calling

Job Highlights

sales
Industry Type: Healthcare
sales
Languages: Hindi, Marathi
qualification
12th Pass and above
gender
All genders
jobShift
6 days working | Rotational Shift
star
Job Benefits: PF

Job Description

We are looking for a Telecaller Inbound to join our team. The role offers ₹15,000 - ₹20,000 and involves managing customer calls, delivering outstanding customer service related to Healthcare. Join us for a great work environment with various opportunities for career growth.

Key Responsibilities:

  • Manage incoming calls in a professional manner.

  • Respond to customer inquiries, complaints and concerns with a problem-solving mindset.

  • Log customer interactions and track follow-ups.

  • Offer timely and relevant solutions to resolve customer issues.

  • Collaborate with team members to escalate and address more complex concerns.

  • Meet key performance metrics including call handling time, customer satisfaction and resolution rates.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 2 years of experience. The role involves book the doctor appointments of the patients. Candidates must be open to a 6 days working week during the Rotational shift (Only Day shift) and Rotational weekoff.

Other Details

  • It is a Full Time Customer Support / TeleCaller job for candidates with 0 - 2 years of experience.

More about this Telecaller Inbound job

  1. Can freshers or experienced candidates apply for this Telecaller Inbound role?
    Ans : Candidates who have a 12th Pass and above qualification with 0-2 years of experience can apply for this Telecaller Inbound role.
  2. What is the salary and job type for this role?
    Ans : The salary for this Telecaller Inbound job ranges between ₹15,000-₹20,000 per month. This is a Full Time job.
  3. What shift and timings does this job follow?
    Ans : This Telecaller Inbound job follows a Rotational shift.
  4. Do you need to visit the office for this job?
    Ans : Yes, candidates need to visit the office and work from the location in Sakinaka, Mumbai.
  5. How many openings are available for this position?
    Ans : There are 5 openings available for this position.
  6. Is this job open for all genders?
    Ans : Yes, this Telecaller Inbound job is open for both male and female candidates.
  7. What are the key responsibilities of this Telecaller Inbound job?
    Ans : As a Telecaller Inbound, key responsibilities include skills like Computer Knowledge, Domestic Calling. This role is part of Customer Support / TeleCaller category.
  8. Where is this job located?
    Ans : This Telecaller Inbound job is located in Sakinaka, Mumbai.
  9. What kind of candidate is ideal for this job?
    Ans : A candidate with skills like Computer Knowledge, Domestic Calling along with 0-2 years of experience is ideal for this Telecaller Inbound job.
  10. Why should you apply for this Telecaller Inbound job?
    Ans : This Telecaller Inbound job offers a salary between ₹15,000-₹20,000 per month. This is a Full Time opportunity and has 5 openings available.
Candidates can call HR for more info.
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Other Details

Incentives

No

No. Of Working Days

6

Benefits

PF

Skills Required

Computer Knowledge, Domestic Calling

Shift

Rotational

Contract Job

No

Salary

₹ 15000 - ₹ 20000

Regional Languages

Marathi, Hindi

English Proficiency

Yes

Contact Person

Ekta

Interview Address

Sakinaka, Andheri East, Sakinaka, Mumbai
Posted an hour ago
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