Make outbound calls to potential or existing customers to promote products or services.
Handle inbound calls and respond to customer inquiries in a professional manner.
Explain product features, benefits, and pricing clearly to customers.
Generate leads and set up appointments or follow-ups for the sales team.
Maintain a database of customer information and update call records regularly.
Achieve daily, weekly, or monthly call and sales targets.
Address customer concerns, complaints, or objections effectively.
Build and maintain positive relationships with customers.
Follow company scripts and guidelines while communicating with clients.
Coordinate with other departments (sales, support, etc.) to ensure customer satisfaction.